Answers that inspire your curiosity

Discover clear answers to your questions.

Material quality

No, we do not provide educational materials, we provide lifestyle sharing materials. 

No, we do not offer any educational levels, whether within the Saudi Unified Classification or any other educational classification.

No, we do not offer any certificate of passing the subject or any other type of certificate.

Iman Al-Saeli does not provide any therapeutic materials. All materials of Dr. Sumaya Al-Nasser do not treat, and are not intended for any medical conditions.

Register on the site

1- By visiting the following page: drelesely.com/dashboard

After filling in all the data completely and correctly, an account will be created for you and you can register via Google for your convenience.

Please check your spam/junk mail folder. If you haven't received any emails, please contact our customer service team for assistance.

You can edit your details at any time by clicking on your name in the corner of the page > then visiting “Account Management”.

Please make sure that you are entering complete and correct data.

Subscription to materials

You can find the materials available for subscription on the website's homepage, under the category: (Materials of the Month / Materials Available for Subscription).

How to subscribe:

You can subscribe by adding any item to the cart by clicking on (Subscribe Now) and completing the payment steps.

1- If payment was made via Visa, you can find the item directly in your account > My Subscriptions.

2- If payment is made via bank transfer, or one of the payment methods that require review, your request will be pending – under review.

After reviewing and confirming the receipt, you will receive a notification that your order has been completed, and you can find the item in your account > My Subscriptions.

Having a "subscriber" means that you are already subscribed. You can find the material on the "My Subscriptions" page.

You can find out the expiry date via the My Subscriptions page > You will find the expiry date under each article title.

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2)

Unfortunately, there is no freeze or extension of subscriptions.

We apologize, according to the terms and conditions, sharing the material with any other party is prohibited, and the amount of the material cannot be shared.

Yes, of course you can give away the materials. You have two gifting options:

 

1) Gift of an existing subscription:

This procedure affects your current subscription, as it is transferred from your account to the recipient's account.

No additional fees are required.

– A current subscription can be gifted according to the following conditions:

     1- The subscription must be active and not expired.

    2- The material was not viewed.

2) Gifting a new subscription:

This option does not affect your current subscription.

- You only need to pay the subscription fee.

There are no requirements for this type of gift.

Closing occurs at the end of each calendar month, with announcements made prior to closing. We encourage you to follow us on social media for updates!

9) How can I get the discounted items for free?

Subscription materials are released according to the monthly intention; however, we provide the materials:

1- (Basic Emotional Cleansing Package: Fear, Anger, Sadness, Guilt, Self-Confidence, Despair)

2- (Divorce) 

Permanently on site.

Materials – Content and Application

By clicking on the attachment title > the attachment will be displayed and downloaded directly. 

No, some materials contain attachments, and this is explained in the material description.

Yes , 

1) Self-confidence (shame)

2) Reprimand 

3) Despair

4) Sadness 

5) Fear 

6) Anger

Yes, in the order below:

1) Soul detox with transformative music at the same time

2) Childhood awareness with simultaneous breathing

3) Cleansing the emotional circle

4) Cleansing the intellectual body

5) Cleaning up the selections

6) Cleansing Karma

7) Cleaning Secrets

When starting the cleaning process, the exercises must be applied consecutively and continuously until the desired results are obtained from the material.

We wish you continued leaps in awareness

You can find the notebook in:

Page 1 Events of the month

2- Monthly materials

Transformative music is only included in the Deep Cleansing package and is not sold separately.

This is a natural feeling after the cleansing phase. Negative or low emotions were filling a space within you, and when you cleansed those feelings, that space became empty. We advise you to move to the building phase to get rid of the remnants of your old identity and build your new identity by:

 1- Identity building material for a greater understanding of your new state after cleaning and shaping your building direction.

2- Materials for the intention of pleasure or the intention to develop the emotional body, because the empty space inside you will be filled, whether by your will and awareness or unconsciously. Therefore, we advise you to fill that space with advanced feelings or positive feelings.

Note: You may find comfort in the feeling of emptiness, and we advise you to move on to building feelings because if you delay, you will enter a feeling of neutrality, or your subconscious mind will fill that space with feelings that have been cleansed, because these are the feelings stored inside it, and it will be easy for it to retrieve them.

The cleansing and healing process is a gradual journey and will take time to release pain that has accumulated over the years.

First: Make sure you are cleaning away the feeling or impact that is currently visible on the surface and that you are prepared to deal with it.

For example: You won't find a quick way to get rid of shame while fear controls you and your life.

Therefore, make sure you clean the right feeling.

Secondly, in some cases, the cleansing process is just a small part of a deeper emotional turmoil and pain, and the results may not be immediately apparent. For example, when you enter a room that has been dirty for a long time, starting by cleaning a shelf or a corner won't make the room clean, and you won't even see it as clean. You need to continue cleaning until the entire room is clean. Similarly, when we begin to cleanse our emotions and traumas, we assure you that the cleansing process is underway, but it requires continuity and time to feel and see its effects in your life.

We always advise you, after every cleaning, to move to the building and positive feeling phase in parallel, as this helps to stabilize the change and accelerate improvement, with the importance of patience and perseverance until the harmful files are completely closed.

Yes, this is normal.

At this stage it is advisable to move on to The end of pain and emotional release.

Materials suitable for this stage:

           Pain relief exercise

           – Modifying emotions when negative feelings arise

           Cleansing the circle of emotions

The story of feeling

Payment

1- You can pay by bank card: (Visa – Mastercard – Meeza – etc.).

2- Bank transfer to the company’s official account (all data is shown on the payment page when selecting the bank transfer option).

3- Payment through installment services – subject to certain conditions.

4- Payment via electronic wallet services – subject to certain conditions.

1- After adding the item to the cart, select the (bank transfer) option in the payment step, and the bank account details will appear.

2- Specify the source of the transfer (the country from which you transferred).

3- Attach the receipt, a picture showing all the details, amount / date / source.

4- Click on “Complete Payment”.

Your request will be pending review until the receipt is checked and the transfer is verified. 

Applications are reviewed on a rolling basis; however, the processing of bank transfers may take up to 48 Working hours are based on several factors (bank, country, accuracy of data provided). 

Transfers from other banks/foreign countries may take up to 5 working days to arrive.

Yes, we offer 10 approved currencies that you can select in the last step of payment: (Saudi Riyal / UAE Dirham / Kuwaiti Dinar / Qatari Riyal / Bahraini Dinar / Omani Rial / Egyptian Pound / British Pound / Euro / Dollar)

You can contact the customer service team to guide you through the necessary steps.

- For clients in Algeria, Iraq, Libya, Sudan, Turkey, Syria, Lebanon, Tunisia, Yemen, Morocco, Egypt, Palestine, and Jordan: Please contact us to provide you with the details of our brokers in your countries.

- For customers in Morocco: You can place the order and make the payment via the Banque Populaire card and the Chi card.

We are working hard to make payment via Apple Pay available.

We apologize, but we only accept transfers through the company's official account at Alinma Bank. 

Please contact the customer service team and provide them with all the details. You can get the amount refunded to the same card/bank account, or keep the amount as credit that you can use later for a future subscription.

The refund process takes between 5 and 15 business days, depending on the country and the customer's bank.

Installments

Yes, we offer installment plans for the item's cost through:

….

…..

It depends on the installment service provider, with payments ranging from 3 to 4 installments.

Yes, some services require a minimum total for the basket; the limit varies depending on the service provider.

You will see an explanatory message when you exceed the limit.

 Please contact customer service directly for each service to better assist you:

Student Discount Category

1- It is a statement that clarifies the student's academic progress, and includes the courses he studies in each semester.

2- You can contact your educational institution to obtain your academic record.

You can attach an official document proving your enrollment at the educational institution.

General inquiries

       You can find out about the month's materials through the page “ Events of the month 

You can find all the materials available for subscription on the homepage, under the category (Materials of the Month / Materials Available for Subscription)

You can download it at any time from the following page: Events of the month.

 The doctor is currently not providing consultations.

Viewing of the material ends at 24:00 Egypt time.