Answers that inspire your curiosity

No, we do not provide educational materials; we provide materials for lifestyle change, raising awareness, and inner healing.

No, our materials are not subject to traditional academic classifications, but rather are journeys of awareness designed for personal and psychological development.

We do not offer certificates of completion, because the true purpose of our space is healing and practical application in your life, not academic accreditation.

The materials are considered a supportive tool for healing and breaking free from old patterns, but they do not replace specialized medical therapy sessions if the condition requires it.

Bundled courses contain an integrated path that includes several interconnected courses serving a deeper purpose at a better price, while individual courses focus on a specific aspect.

By visiting the page drelesely.com/dashboard, and after filling in all the data completely and correctly, an account will be created for you, and you can register using Google to facilitate access.

Please check your spam/junk folder. If you don't find it, you can contact technical support for assistance in activating your account.

You can easily modify your personal data by logging into your "Control Panel", then going to the "Settings" section and updating your data.

On the login page, click on the "Forgot your password?" option and enter your email address to receive a password reset message.

Yes, we take our customers' privacy very seriously. All your data is encrypted and kept strictly confidential in accordance with our privacy policy.

You can find available items on the homepage under the category (Items of the Month / Available Items). Add the item to your cart by clicking "Subscribe Now" and complete the checkout process.

Once payment is completed, you will find the material automatically activated within your account in the control panel under the "My Courses" section.

This means that you have already subscribed to this material and it is already in your library, and there is no need to buy it again.

The validity period varies depending on the material, and the time frame for access (e.g., permanent access or access for several months) is explained on the course description page before purchase.

We apologize, but the platform does not currently support freezing subscriptions. Please ensure you are ready to begin before subscribing.

No, the account is entirely personal and designed for individual travel, and sharing login details is a violation of the platform's terms and conditions and may lead to account closure.

Yes! You can contact customer service to arrange for the item to be gifted to someone else's account as a special gift to support their journey.

Some courses are available for enrollment year-round, while others are open only during specific seasons. Closing dates are announced on the course pages and our social media accounts.

We sometimes offer special deals or grants. We advise you to follow Dr. Iman Al-Asili’s accounts on social media platforms to find out about available opportunities.

Not all of them. Some courses have limited registration periods to ensure follow-up and quality.

You can contact the dedicated customer service team to assist and guide you as needed.

Attachments (such as PDFs or notebooks) are available for download below the video player in the "Materials and Attachments" section of the course.

Not necessarily. Attachments are only added to materials that require practical exercises or notes supporting the recovery process.

Yes, there is a suggested route within the package to ensure proper progression in the journey of cleansing emotions and understanding the roots.

Certainly, the materials are designed to take you step by step to the deeper layers, and please follow the order shown inside the package for best results.

The monthly planner will be available as a downloadable file within the "Materials of the Month" section after you activate your subscription.

You will find them within your library's categories, and they are designed to work at the frequency and subconscious level to support your exercises.

This is perfectly normal and is known as "blurring" during the process of unwinding from old patterns. Be kind to yourself, take a break, and allow the feelings to pass without resistance.

The healing journey is not linear. There may be deep-seated resistance in the subconscious. Proceed gently, and remember that radical change takes time and doesn't happen overnight.

Yes, your body and emotions are telling you that you need to integrate what you've learned. Enjoy your life and don't let healing become a constant obsession.

We offer multiple payment methods: bank cards (Visa, Mastercard), bank transfers, installments, and e-wallet services (subject to certain conditions).

When paying, select "Bank Transfer". The company's official account details will appear; transfer the amount and then attach the transfer receipt to the page to confirm your order.

The review is done manually, and it usually takes a maximum of 24 to 48 working hours to activate the material in your account.

Yes, the bank that issued your card will automatically convert the currency based on its approved exchange rate at the time of purchase.

If you encounter any problem, please contact the support team and we will try to provide alternative solutions that suit your geographical area.

You can use direct bank transfer to company accounts, or Western Union after coordinating with technical support.

Apple Pay is available when you browse the website and complete the purchase using the "Safari" browser on Apple devices.

Contact the technical support team via the "Contact Us" page to obtain the beneficiary data for international transfers.

Don't worry, contact customer service and attach proof of double payment, and we will review the transaction and refund the overpayment.

The process of refunding money for bank cards takes between 7 and 14 business days depending on your bank's policy.

Yes, we provide you with convenient installment payment options for the item through the payment partners available on the order completion page.

The installment is calculated based on the course price and the service provider. The service is available in countries supported by installment companies (the options available for your country are shown on the payment page).

Yes, there is a minimum limit set by installment companies, and it will automatically show you if your basket total meets their requirements.

It is an official statement that shows the student's academic record, including the courses he studies in each semester, and proves his current enrollment at the educational institution.

You can contact the student affairs department or your educational institution's academic system portal to retrieve, print, or download the record.

If that is not possible, you can attach a clear photo of your current semester's valid "university card" as an alternative to proving your identity as a student.