{"id":70,"date":"2022-07-04T07:46:49","date_gmt":"2022-07-04T07:46:49","guid":{"rendered":"https:\/\/demoapus1.com\/educrat\/tutor\/?page_id=70"},"modified":"2026-05-15T03:00:28","modified_gmt":"2026-05-15T00:00:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/gift.elfahem.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Answers that inspire your curiosity<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Discover clear answers to your questions.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Material quality<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Register on the site<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Subscription to materials<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Materials \u2013 Content and Application<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Payment<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Installments<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Student Discount Category<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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General inquiries<\/h3><\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Material quality<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ1\/ Are the materials provided educational materials?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, we do not provide educational materials, we provide lifestyle sharing materials.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Q2\/ Do your materials contain educational levels according to the unified Saudi classification?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, we do not offer any educational levels, whether within the Saudi Unified Classification or any other educational classification.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ3\/ Can I get a certificate upon completion of attending one of the courses?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, we do not offer any certificate of passing the subject or any other type of certificate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Q4\/Are Dr. Iman Al-Saeeli's materials therapeutic?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Iman Al-Saeli does not provide any therapeutic materials. All materials of Dr. Sumaya Al-Nasser do not treat, and are not intended for any medical conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Register on the site<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t 1) How can I register on the website?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

1- By visiting the following page: drelesely.com\/dashboard<\/a><\/p>

After filling in all the data completely and correctly, an account will be created for you and you can register via Google for your convenience.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t2) I logged in and clicked on (Resend activation message) but I did not receive any email.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please check your spam\/junk mail folder. If you haven't received any emails, please contact our customer service team for assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t3) I would like to edit my information \/ email address associated with the account.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can edit your details at any time by clicking on your name in the corner of the page > then visiting \u201cAccount Management\u201d.<\/p>

Please make sure that you are entering complete and correct data.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Subscription to materials<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t 1) What is the method of subscribing to the materials?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can find the materials available for subscription on the website's homepage, under the category: (Materials of the Month \/ Materials Available for Subscription).<\/p>

How to subscribe:<\/p>

You can subscribe by adding any item to the cart by clicking on (Subscribe Now) and completing the payment steps.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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1- If payment was made via Visa, you can find the item directly in your account > My Subscriptions.<\/p>

2- If payment is made via bank transfer, or one of the payment methods that require review, your request will be pending \u2013 under review.<\/p>

After reviewing and confirming the receipt, you will receive a notification that your order has been completed, and you can find the item in your account > My Subscriptions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Having a \"subscriber\" means that you are already subscribed. You can find the material on the \"My Subscriptions\" page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You can find out the expiry date via the My Subscriptions page > You will find the expiry date under each article title.<\/p>

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Unfortunately, there is no freeze or extension of subscriptions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We apologize, according to the terms and conditions, sharing the material with any other party is prohibited, and the amount of the material cannot be shared.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t 7) Can I give a material to someone else?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, of course you can give away the materials. You have two gifting options:<\/strong><\/p>

\u00a0<\/p>

1) Gift of an existing subscription:<\/strong><\/p>

This procedure affects your current subscription, as it is transferred from your account to the recipient's account.<\/p>

No additional fees are required.<\/p>

\u2013 A current subscription can be gifted according to the following conditions:<\/p>

\u00a0\u00a0 \u00a0\u00a01- The subscription must be active and not expired.<\/p>

\u00a0\u00a0\u00a0 2- The material was not viewed.<\/p>

2) Gifting a new subscription:<\/strong><\/p>

This option does not affect your current subscription.<\/p>

- You only need to pay the subscription fee.<\/p>

There are no requirements for this type of gift.<\/p>